Luctel Companies
TECHNICAL ASSISTANCE FOR NOTEBOOKS, TABLETS, SMARTPHONES AND CELL PHONES FOR COMPANIES IN SÃO PAULO
Level IV technical assistance.
Companies
served
Equipment
repaired
Discarded equipment
in a sustainable way
CERTIFIED COMPANY
We are the first Technical Assistance in Brazil certified by ISO 9001, ISO 14001 and LGPD.
Valuing quality in our services and products, we have ISO 9001 Certification.
In the relentless search for responsible business practices, we have ISO 14001 Certification, which concerns environmental management.
And for greater security for our customers, we have LGPD Certification.
OUR SERVICES
We Help Your Company with Notebook and Cell Phone Maintenance in São Paulo
CORRECTIVE MAINTENANCE
We carry out fast and efficient repairs to ensure the optimal functioning of your devices, correcting problems accurately to quickly resume communication and connection.
PREVENTIVE MAINTENANCE
Preventative services with monthly support plans to reduce problems. Prevention is key to keeping your devices in top condition.
BUSINESS SERVICES
Maintenance with processes and SLAs defined to meet the agility of the corporate market. Customized solutions for companies, ensuring productivity and equipment efficiency.
OUR DIFFERENTIALS
Why We Are the Best Technical Assistance for Notebooks and Cell Phones in São Paulo
Luctel has several differentiators that make it stand out in the market. With an unwavering commitment to quality, efficiency and customer satisfaction, we ensure that each service is performed with excellence. See below our main differentiators that make us the ideal choice for your company.
Free collection and delivery
We offer a free collection and delivery service, providing convenience and time savings for our customers, ensuring their devices are repaired without them having to leave their home or office.
Own laboratory
We have our own laboratory, equipped with cutting-edge technology and advanced tools, allowing for accurate diagnoses and efficient repairs, ensuring quality and speed of service.
No obligation quote
Request a no-obligation quote and get a clear and transparent estimate of the cost of the repair. No surprises, you know exactly how much you will pay before authorizing the service.
20 years of experience in the market
With two decades of experience, we have accumulated knowledge and expertise that guarantee the best quality in repairs. Our success story is a testament to the trust our customers have placed in us over the years.
12 month warranty
All of our repair services come with a 12-month warranty, giving you peace of mind. If the problem returns, we’ll fix it at no extra cost.
Repair and delivery within 7 working days
We understand the importance of your devices in your daily life, which is why we carry out repairs and deliver within 7 business days, minimizing waiting time and interruption of your activities.
Invoicing
We offer flexible and personalized billing options, making payment easier for companies and individual customers, always seeking the best financial solution for each case.
Reverse logistics
We practice reverse logistics, collecting and recycling old equipment and defective parts, contributing to sustainability and reducing environmental impact.
Practice in B2B service
We have extensive experience in serving companies, providing fast and effective solutions that guarantee the continuity of corporate operations, with optimized processes and personalized service.
Defined processes and SLAs
Our processes are well structured and we have well-defined Service Level Agreements (SLAs), ensuring that all demands are met quickly and efficiently.
Level IV specialized technical team
Our technical team is made up of highly qualified and specialized professionals, capable of carrying out complex repairs and offering high-level technical solutions.
Trust and security
We prioritize trust and security in all our services. From service to delivery, we treat our customers and their devices with the utmost care and professionalism.
Protection Kit (TPU Cover + Film) included after repair
After the repair, you will receive a Protection Kit with TPU cover and film included, ensuring additional protection for your devices and extending their useful life.
We only work with original parts
We only use original parts in repairs, ensuring the quality, durability and perfect functioning of the devices, according to the manufacturers' specifications.
Service for all of Brazil with free collection and delivery via Correios
We serve customers throughout Brazil, offering free collection and delivery service via Correios, ensuring that everyone can enjoy our services, regardless of location.
REVIEWS
What They Say About Luctel Companies Specialized Technical Assistance in São Paulo
These reviews and testimonials are a reflection of our commitment to service and quality in cell phone and notebook repairs, aiming for the best experience for our customers and thus ensuring their satisfaction.
CUSTOMERS SERVED
Become a Luctel Partner Customer
Below are some of our partner customers, who have trusted our notebook maintenance and cell phone maintenance products and services, and who are with us daily.
Pre-budget form
Corporate and exclusive service for companies.
Our desire is to get to know your company, its history and present our solutions to you.
Fill out the form. Luctel will contact you.
OUR LOCATION
Come Visit Us in Sao Paulo
Our Technical Assistance is in an excellent location in Itaquera, São Paulo.
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